Easily create customized customer journeys with Credema’s Journey feature. From simple micro-journeys to complex, highly personalized marketing and sales journeys, Credema gives you the flexibility to create processes that improve and transform your customer relationships.
A visual roadmap is crucial to understanding the time it takes to move through your process, identifying unwanted gaps or glaring mistakes, among many other important aspects. With Journeys, you gain an intelligent personal assistant that automatically monitors and transitions contacts to the right action at the right time. The Journeys feature empowers your team to accomplish all of this in an easy-to-use and feature-rich environment.